Senior Manager Head Office Supply Chain

Area:                                                                                                         Global Finance, SCM & Tech

Department:                                                                                            Supply Chain Management

Direct Reporting Line:                                                                           Director SCM Head Office

Indirect/secondary reporting line:                                                     N/A

Subsidiary / country                                                                              Switzerland

Location:                                                                                                  Canton of Lucerne                       

GSMS Grade:                                                                                            M3

Purpose & Overall Relevance for the Organization:

An exciting opportunity in the Supply Chain Strategy & Enablement team, where you can leave your fingerprints on so many fronts. We are seeking you, an experienced Senior Manager Head Office Supply Chain. Why? We recognize that by elevating how we orchestrate our business and steer our day-to-day operations, we can enhance our strategic execution and ensure the SCM leadership and the broader SCM community are set up for success. Are you itching to roll up your sleeves and help us to create that place that connects not only the dots but also teams and the people? Then look no further but below.

The SCM Head Office team focuses on orchestrating strategy execution, managing operational rhythms, crafting vital communications (including executive board updates), and coordinating activities for high-priority initiatives.

A significant responsibility in this role includes providing head office support to the SVP Global Product Supply (GPS) and their senior management team.

Key Responsibilities:

• Executive updates: Support functional Global Supply Chain Senior Leadership executive updates (e.g., Board updates, Core Leadership meetings, Supervisory Board, etc.) in collaboration with cross-functional working teams.
• Relationship Management: Build and maintain an effective operating model that includes regular engagement with key stakeholders across global and local markets.
• Strategic facilitation: Assist the SVP of GPS in SCM with orchestrating the Senior Leadership Team’s efforts in developing and tracking the annual strategic priorities and targets.

• Head-office Operations: Manage high-priority initiatives, craft key communications, and promote team engagement to bolster SCM culture and operational excellence
• Project & Crisis Management: Support and drive project and crisis management in collaboration with global and market supply chain teams and partner functions, driving leadership updates and managing timely progress, including clear deliverables and owners.

Key Relationships:

• Stakeholders can relate to the following core functions:
  • SCM Leadership
  • SCM Global Functions & Markets
  • SCM Partner Functions (Finance, HR, Tech)
  • Global Operations (Sourcing & Product Operations, Brands, Global Sales, IT etc.)
  • SCM Strategy & Digital Solutions

Knowledge, Skills and Abilities:

Knowledge:

• Project Management: Proficiency in strategic project management methodologies and tools.
• Analytical Tools: Familiarity with a range of analytical and project planning tools, with proficiency in Excel.
• Strategic Planning & Execution: Understanding of strategic planning processes, including setting objectives, risk assessment, communication and progress tracking.

Skills & Abilities:

• Strategic Thinking: Ability to align projects with higher-level organizational goals and vice versa breaking down complexity to value adding impact.
• Communication: Excellent written, verbal, and presentation skills. Fluent in English both verbally and written.
• Relationship Management: An engaging personality with the ability to tell motivate, network and influence across all business levels and culture.
• Influencing: Can overcome resistance, take people along with a sociable can-do attitude.

• Analytical Skills: Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Time Management: Proficiency in prioritizing tasks, managing multiple projects and/or initiatives simultaneously, and meeting tight deadlines.
• Problem Solving: Aptitude for identifying challenges and proactively developing solutions.
• Team Collaboration: Ability to work effectively with cross-functional teams, at ease aligning & collaborating.
• Leadership: Ability to mentor and coach team members, enhancing their skills and driving team cohesiveness.

• A ‘doer’: someone who likes to talk enough about what needs to happen but is itching to get the job done and that with a pinch of fun.
• Adaptability: Able to act & react as necessary, even if limited information is available.
• Continuous Learning: A growth mindset looking to learn & push boundaries.
• Cultural Competence: Understanding and respecting cultural differences and working effectively with a diverse global team.
• Expertise in AI-driven tools and platforms: Identify opportunities, champion and support supply chain & personal productivity AI deliverables, activations & upskilling.

Requisite Education and Qualifications: 

• Minimum 5 - 7 years of relevant work experience in multinational environment (e.g., management consulting, project management, etc.) with regional or matrix organization exposure.
• With 2 years of relevant project management or industry experience.
• Strong understanding of Global Supply Chain operations and challenges I Global Product Supply expertise/background preferred.
• College or university degree, or equivalent combination of education & experience.