Manager, District Operations FO-West(Chongqing)
Purpose & Overall Relevance for the Organization:
Drive the district‘s profitability by meet or exceeding sales & profit targets; Coaching Store Managers to drive commercial success and excel in customer service; Ensuring proper execution of established policies, procedures, initiatives and directives.
key Responsibilities:
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Plan Stores objectives with Sr. Manager Retail Operations
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Plan actions plans to reach targeted KPI’s
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Take full ownership of the district and its commercial success
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Plan and prioritize structured store visits to maximize the district’s performance
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Manage delivery of own retail KPI’s (qualitative and quantitative) in his/her district
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Ensure proper in-store Brand execution, according to established standards and directives, in all stores within the district
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Pro-actively analyse sell-through figures and develop action plans with stores managers to achieve productivity and image targets
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Ensure compliance with established policies, procedures, initiatives and directives
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Manage own retail KPI’s and tracking/reporting systems.
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Create a high performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performance
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Ensure compliance to established HR policies and procedures
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Recommend structural or human changes in store in order to achieve sales and brand targets
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Coordinate with store managers on staff recruitment, retention and development.
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Coordinate with HR on relevant HR projects like internal referral, performance review, succession planning, etc.
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Identify and recommend training and development needs
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Coach Store Managers to increase their stores’ sales, productivity and profitability
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Own succession planning for the district
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Ensure quality & efficiency of training within FO
Key Relationships:
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Retail Expansion
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Retail Merchandising
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Visual Merchandising
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CRM
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Assortment Planning
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Logistic
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Business Planning
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Retail Training
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Retail HR
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Finance
Requirements:
- Minimum of 3 to 5 years experience in a retail multinational company
- Minimum 2years experience in district management
- Excellent organizational skills
- Strong management skills
- Excellent interpersonal/communication skills
- Results oriented
- Consumer service oriented
- Team player
- Able to multi-task
- High level knowledge and skills in Microsoft products
- Strong presentation skills
- Be able to communicate in English
TA3