Specialist, Inventory Control/Claims
Specialist, Inventory Control/Claims
Purpose & Overall Relevance for the Organization:
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To improve the inventory accuracy, support 3PL DC operations running smoothly and increase the customer service level.
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Manage overall returns by working closely with internal teams/approvals and work with 3PL to execute returns and claims.
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Verify monthly 3PL/transportation/ custom brokerage/ consumables invoices with internal data, trouble shoot for any discrepencies and process adjustments accordingly.
Key Responsibilities:
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Work with 3PL DC team on cycle count plan and make sure the progress & result under control to meet the quarterly & yearly plan and the target.
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Make sure the physical goods are consistent with the system data (Daily Snapshot)
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Push related team to continually improve the stock accuracy.
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Daily take trouble-shooting and give great support to insure the operations running smoothly.
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Work with stakeholders and system lead to resolve snapshot discrepancies due to system issue with tickets and consistent follow ups.
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Prioritize to arrange the tasks reasonably when facing multi-tasks especially for special handling & additional support.
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Monitor the error/control daily report exactly.
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Report the cycle count result with reasonably analysis by weekly/monthly.
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Offer the recheck/audit data monthly for strategy execution.
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Give reasonably analysis for IB/OB daily operation’s mistakes and raise the suggestion to perfect & optimize the process.
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Take complete resobsibility for returns and claims (adicomp & ASIP).
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Work with internal teams on appropraite approvals and wotk with 3PL teams to execute returns and claims as per agreed timelines.
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Ensuring timely submission of Flash report with high level of accuracy and other reports assigned.
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Verify monthly 3PL invoices with internal data, trouble shoot for any discrepencies and process Pos accordingly.
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Perform any other roles or duties assigned by the Manager, Operations, which is deemed reasonable, practical and logical.
Knowledge, Skills and Abilities:
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Attention to detail, system,
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Analysis & Problem Solving
Education / Minimum Qualifications: Bachelor's Degree
Professional Background/Experience:
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Functional: At least 3+ years of relevant working experience
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Industry: Preferably in Supply Chain / Logistics
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Exposure/Knowledge:
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Master the warehouse management system (MA & LM system), especially the inventory operations.
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Well know the inbound & outbound processes.
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Be familiar with the quality control outline or method.
IT:
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Outlook: Intermediate
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Word: Advanced
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Excel: Advanced
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PowerPoint: Advanced
Language Skills: English Fluent
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