Specialist, Inventory Control/Claims

Specialist, Inventory Control/Claims 

 

Purpose & Overall Relevance for the Organization:  

  • To improve the inventory accuracy, support 3PL DC operations running smoothly and increase the customer service level.  

  • Manage overall returns by working closely with internal teams/approvals and work with 3PL to execute returns and claims.  

  • Verify monthly 3PL/transportation/ custom brokerage/ consumables invoices with internal data, trouble shoot for any discrepencies and process adjustments accordingly.  

 

Key Responsibilities:  

  • Work with 3PL DC team on cycle count plan and make sure the progress & result under control to meet the quarterly & yearly plan and the target.  

  • Make sure the physical goods are consistent with the system data (Daily Snapshot)  

  • Push related team to continually improve the stock accuracy.  

  • Daily take trouble-shooting and give great support to insure the operations running smoothly.  

  • Work with stakeholders and system lead to resolve snapshot discrepancies due to system issue with tickets and consistent follow ups.  

  • Prioritize to arrange the tasks reasonably when facing multi-tasks especially for special handling & additional support.  

  • Monitor the error/control daily report exactly.  

  • Report the cycle count result with reasonably analysis by weekly/monthly.  

  • Offer the recheck/audit data monthly for strategy execution.  

  • Give reasonably analysis for IB/OB daily operation’s mistakes and raise the suggestion to perfect & optimize the process.  

  • Take complete resobsibility for returns and claims (adicomp & ASIP).  

  • Work with internal teams on appropraite approvals and wotk with 3PL teams to execute returns and claims as per agreed timelines.  

  • Ensuring timely submission of Flash report with high level of accuracy and other reports assigned.  

  • Verify monthly 3PL invoices with internal data, trouble shoot for any discrepencies and process Pos accordingly. 

 

  • Perform any other roles or duties assigned by the Manager, Operations, which is deemed reasonable, practical and logical.  

 

Knowledge, Skills and Abilities:  

  • Attention to detail, system,  

  • Analysis & Problem Solving  

 

Education / Minimum Qualifications: Bachelor's Degree  

Professional Background/Experience:  

  • Functional: At least 3+ years of relevant working experience  

  • Industry: Preferably in Supply Chain / Logistics  

  • Exposure/Knowledge:  

  • Master the warehouse management system (MA & LM system), especially the inventory operations.  

  • Well know the inbound & outbound processes.  

  • Be familiar with the quality control outline or method.  

 

IT:  

  • Outlook: Intermediate  

  • Word: Advanced  

  • Excel: Advanced  

  • PowerPoint: Advanced  

 

Language Skills: English Fluent 


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By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.

Job Title:  Specialist, Inventory Control/Claims

Brand: 
Location:  Manila
TEAM:  Supply Chain & Sourcing
State:  00
Country/Region:  PH
Contract Type:  Full time
Number:  538233
Date:  Dec 11, 2025