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Specialist Returns

Purpose & Overall Relevance for the Organization:

 

Ensure the application in the system of credit notes in accordance with the operating procedures established in the operation. Generate application reports of credit notes for refund and re-invoicing. Notify the Supervisor any anomaly that occurs before, during or after the assigned activities, where a situation that affects the physical integrity of the personnel working in the warehouse, material, product or assets or information regarding the receipt is manifested.

 

Key Responsibilities: 

  • Application of credit notes in the system.
  • Report any anomaly to the supervisor in question of documents.
  • Generate the reports corresponding to your area in time and form.
  • Manage the documentation and obtain the signatures of those involved.
  • Comply and follow the corresponding work instructions and policies.
  • Comply with the code of conduct, internal work regulations and safety guidelines.
  • Compliance with the KPIs of the area (100%)
  • Be responsible for attending the assigned courses as part of their preparation, ask questions related to their procedures or the quality system; in order to be prepared for any audit that applies to the account and in the pursuit of continuous improvement.

 

Key Relationships:  

  • Customer services
  • Outbound
  • Transport

 

Knowledge Skills and Abilities

  • Processes and procedures, logistics and inventory control.
  • Software Management related to warehouse management.
  • PC management, windows environment, office (word, excel, power point, outlook)
  • Management of KPI's Indicators

 

Requisite Education and Experience / Minimum Qualifications:

  • External: 1 to 2 years in a similar position in distribution, logistics and warehouse, monitoring productivity, documentation of metrics and performance indicators.

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

  • COURAGE: Speak up when you see an opportunity; step up when you see a need..
  • OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
  • INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
  • TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
  • INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
  • RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.


At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.

– Culture Starts With People, It Starts With You –

By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.

Job Title:  Specialist Returns

Brand: 
Location:  Mexico City
TEAM:  Supply Chain & Sourcing
State:  Ciud
Country/Region:  MX
Contract Type:  Full time
Number:  542725
Date:  Apr 6, 2026
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