Manager, Inbound Logistics

Purpose & Overall Relevance for the Organization

Key Responsibilities

Operational Excellence

• Support the Sr. Manager in translating regional inbound strategy into clear priorities, execution routines, governance forums, and measurable outcomes.
• Lead LT2 Origin Planning and LT3 Destination Planning & Visibility routines to protect inbound availability, service commitments, and market readiness.
• Translate market priorities, business risks, volume forecasts, and operational constraints into actionable plans with clear ownership, timelines, escalation paths, and follow-up discipline.
• Enhance execution flexibility by aligning inbound solutions with commercial priorities, market requirements, service expectations, and evolving business needs.
• Monitor performance, risks, exceptions, and improvement opportunities, ensuring key issues are visible, prioritized, and addressed through established governance routines.

People Leadership & Continuous Improvement

• Lead and coach a team of Sr. Specialists across Origin and Destination Planning, providing clarity on priorities, responsibilities, decision rights, and expected outcomes.
• Foster ownership and accountability through effective delegation, structured follow-up, continuous coaching, and performance management practices.
• Build a results-oriented culture grounded in collaboration, trust, adaptability, accountability, learning, and continuous improvement.
• Develop team capabilities in business execution, analytics, stakeholder management, digital adoption, problem-solving, and cross-functional collaboration.
• Ensure alignment between day-to-day execution, the Inbound Hub strategy, regional priorities, and targeted business outcomes.

Stakeholder Collaboration & Digital Enablement

• Drive adoption and effective utilization of Lakehouse, Databricks, Power BI, dashboards, and other digital solutions to improve visibility, decision-making, and execution discipline.
• Challenge fragmented, manual, or inconsistent processes by promoting simplification, standardization, scalable improvements, and stronger governance.
• Translate operational and business pain points into enhancement opportunities, automation initiatives, reporting improvements, and scalable use cases.
• Support data reliability, reporting accuracy, and risk visibility across critical systems, dashboards, and cross-functional decision forums.
• Leverage analytics to identify trends, understand performance drivers, anticipate risks, and support fact-based decision-making with markets and senior stakeholders.

Knowledge, Skills & Abilities

• Strong execution discipline with the ability to translate strategy into actionable priorities, routines, and measurable outcomes.
• Growth and transformation mindset with the agility to learn quickly and thrive in dynamic environments.
• Strong analytical and process-oriented thinking, with the ability to connect data insights to operational and business impact.
• Experience utilizing Power BI, dashboards, or similar analytics tools to support decision-making and operational performance.
• Understanding of logistics, supply chain, business transformation, consulting, or operational environments; logistics experience is a strong advantage.
• Excellent communication and stakeholder management skills, with the ability to influence across functions, cultures, and markets.
• Demonstrated people leadership capabilities, including coaching, delegation, expectation setting, accountability, and performance feedback.

Qualifications

• University degree or equivalent qualification required.
• Minimum 3+ years of experience in business execution, transformation, consulting, supply chain, logistics, or other relevant operational areas.
• Minimum 3+ years of experience managing people, projects, or cross-functional workstreams.
• Experience working with cross-functional teams, markets, logistics partners, and regional or global stakeholders is preferred.
• Experience in logistics is an advantage; however, adaptability, execution excellence, and a transformation mindset are essential.
• Experience leveraging data analytics and visualization tools, including Power BI, is highly valued.
• Fluency in English and Spanish is required; Portuguese is a plus.