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Manager Infrastructure

Country IT Infrastructure & Operations Manager

Purpose & Overall Relevance for the Organization

At adidas, technology is critical to enabling business operations across offices, stores, distribution centers, and sourcing locations.
As Country IT Infrastructure & Operations Manager, you will be responsible for the end-to-end delivery and stability of local IT infrastructure and services. You will ensure the successful execution of global initiatives within the market while driving operational excellence, business continuity, and service performance.

Key Responsibilities

  • Ensure the availability, stability, and performance of local IT infrastructure and operational services.
  • Deliver global technology initiatives and local projects on time, within scope, and budget.
  • Lead incident management, service continuity, and operational risk mitigation.
  • Manage vendors and service providers through performance governance, KPIs, and SLAs.
  • Partner with business and technology stakeholders to align operational priorities and drive effective outcomes.
  • Lead teams and resources to deliver reliable technology services across multiple locations. 

Knowledge, Skills & Abilities

Minimum Qualifications

  • 7+ years of experience in IT Infrastructure & Operations within complex multi-site environments.
  • Proven experience managing service delivery, business continuity, vendors, contracts, KPIs, and SLAs.
  • Experience leading teams, projects, and budgets while influencing senior stakeholders.
  • Strong operational execution and problem-solving capabilities.

Preferred Qualifications

  • Experience in retail, distribution, logistics, consumer goods, or similarly complex operational environments.
  • Experience working within regional or global organizations.

Language Requirements

  • Fluent English and Spanish.

What Success Looks Like

Within the first 6–12 months, you will:
  • Improve service stability and incident resolution performance.
  • Successfully deliver key global and local technology initiatives.
  • Strengthen vendor governance and operational effectiveness across the market. 

Diversity, Equity & Inclusion

At adidas, we are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to contribute. We welcome applications from all qualified candidates and do not discriminate on the basis of any protected characteristic.

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

  • COURAGE: Speak up when you see an opportunity; step up when you see a need..
  • OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
  • INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
  • TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
  • INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
  • RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.


At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.

– Culture Starts With People, It Starts With You –

By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.

Job Title:  Manager Infrastructure

Brand: 
Location:  Panama City
TEAM:  General Management & Business Development
State:  Pana
Country/Region:  PA
Contract Type:  Full time
Number:  547589
Date:  Jul 29, 2026
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