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Manager, Retail Excellence

Manager, Retail Excellence

 

 

Department:                               NAM Supply Chain Management Omni Channel Operations

Direct Reporting Line:             Director, Retail Excellence

Brand:                                          adidas

Subsidiary/Country:                 US

Location:                                     PDX

GSMS Grade:                              M4

Personnel managed:               No                                

 

 

Purpose

The purpose of this role is to contribute to harmonized Retail (Brick & Mortar) Supply Chain Management (SCM) processes to ensure best-in-class delivery service to the online consumer to support the North America (NAM) growth plan.

 Supply Chain Management in North America Omni Channel Operations is committed to support and deliver against the defined road map in line with overall SCM WE and Direct-to-Consumer NAM business goals.

 

Key Responsibilities

  • Full understanding of specific Retail processes. Contribute during the design or change of certain Retail processes to enable SCM to deliver required Service Level Agreement (SLA).
  • Evaluate and validate business requirements, develop solutions and ensure compliance across different functions in the organization.
  • Manage assigned projects securing progress and benefits to the adidas-Group and Retail business, on time and in budget. Apply structured project management approach.
  • Support the development, planning and execution of the SCM Retail project portfolio.
  • Request and lead multi-functional project team resources, effectively coordinating people and resources.
  • Work closely with Direct to Consumer, mainly Retail Operations and Allocations, IT teams, SCM Transportation and SCM operations to secure a consistent and effective execution approach.
  • Be involved in the roll out of Retail NAM robust and effective supply capabilities.
  • Connect with Retail planning for regular forecast updates. Identify process improvement to increase forecast accuracy. Work with Distribution Center (DC) planning on capacity plan to fulfil Retail forecast.
  • Review Retail processes with interface to SCM, map as-is process and identify and implement process improvements.
  • Develop and utilize process understanding and system knowledge to recognize interdependencies of the end to end E2E business processes and the potential challenges.
  • Provide input to decision making process to maximize sales of Retail while having in mind the overall cost for the Supply Chain and Retail Operations.
  • Contribute to the defined and future strategy of Supply Chain Omni Channel Operations focusing on consistency of process changes.

 

Key Relationships

  • Retail/Omni Channel Operations NAM
  • Global Retail
  • NAM DCs
  • Global SCM and IT  
  • Supply Chain Processes under Corporate Solutions
  • Performance Management

 

Knowledge Skills and Abilities

  • Good developed planning and organizational skills to accomplish defined targets
  • Result orientated and pro-active, good decision and problem-solving skills
  • Very good interpersonal and communication skills, to interact effectively and efficiently on different layers of the organization
  • Ability to demonstrate our values for living an inclusive and respectful culture of belonging.
  • Strong analytical skills
  • High degree of customer orientation
  • Ability to think end-to-end and operate cross-functional and good understanding of external business drivers
  • Proven track record in project and change management
  • Team player and role-model for collaboration
  • High level of system knowledge (SAP and MS Office suite)
  • Fluent in English both oral and written

 

REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS

  • 3 years working experience in supply chain management and/or Retail/eCommerce functions
  • Bachelor’s Degree in business administration, supply chain management or equivalent combination of education and experience
  • Proven project management experience

 

 

 

 

Signed by:      __________________  Effective Date:  _________________

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

  • COURAGE: Speak up when you see an opportunity; step up when you see a need..
  • OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
  • INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
  • TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
  • INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
  • RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.


At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.

– Culture Starts With People, It Starts With You –

By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.

Job Title:  Manager, Retail Excellence

Brand: 
Location:  Portland
TEAM:  General Management & Business Development
State:  OR
Country/Region:  US
Contract Type:  Full time
Number:  543280
Date:  Apr 8, 2026
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