Manager System Operations
Through sport we have the power to change lives. Sport is our past, present, and future and connects deeply with our purpose. We will always strive to expand the limits of human possibilities, to include and unite people in sport and to create a more sustainable world. We are defined by our attitude, Impossible is Nothing. We are rebellious optimists driven by action to shape a better future together. We see a world with possibilities where others only see the impossible. In sport, having the right attitude is key to being successful. Our attitude defines us in our industry and is a mindset that goes back to the days of our founder, Adi Dassler. It shapes our stories, products, and action.
As the hub of the brand, the adidas North American Product Merchandising team drives how our products show up to serve the consumer and elevate our experience. We are brand led storytellers who build product offerings that connect with and inspire our consumer. We build assortments that are brand led, consumer right and appropriately segmented to win in the NAM marketplace.
Purpose and Overall Relevance for the Organization:
The Merchandising Systems and Tools Manager is responsible for delivering speed through data quality and readiness through data automation, tool enhancements, and systems to support NAM product merchandising. It is the responsibility of the Systems Manager to have a thorough understanding of the digital tools, business processes, and how to leverage and enhance the systems to meet business requirements.
Key Responsibilities:
- Leadership of the business intelligence (reporting and data) platform for the new global platform
- Analyze data product needs for the North America Market merchandisers.
- Support platform users and lead the evolution of data products to serve North America Market users
- Advocate for NAM's requirements to be delivered with global platforms.
- Implement a structured change management approach to support the education of individuals and teams to deliver a holistic understanding of the new tools and the product-led organization. Ensure a smooth transition and roll-out of solutions.
- Communication to the project leaders and stakeholders at key milestones to ensure teams are mobilized and informed.
- Lead or be part of all projects that have a merchandising data impact or could benefit from merchandising data input.
- Standardize and educate on how systems and product data should be used, including guiding users toward self-service approaches for their data needs.
Key Relationships:
- Merchandisers BU/WHS/DTC/aTS
- Market and Global IT
- Supply Chain
- Demand Planning – including adidas Golf, Outdoor and Canadian teams
Knowledge, Skills and Abilities:
- Critical thinking: consider market issues from a business perspective and develop/implement solutions with cross-functional partners.
- Problem solver: natural curiosity, desire to define problems, establish facts, analyze data, determine root cause(s), draw valid conclusions, and propose viable business solutions.
- Program Management or Product Management experience a plus
- Experience with modern data and business intelligence platforms such as Databricks and Power BI strongly preferred
- Excellent working knowledge of Microsoft Office (Access, Excel Word, Outlook, and PowerPoint) and familiarity with data visualization and tools
- Excellent interpersonal skills to work successfully both independently and cross-functionally with system users and stakeholders and translate their business needs to IT and software developers.
- Either a merchandising background with an aptitude for digital tools or an IT background with evidence of merchandising acumen
- Self-starter: learn new complex tools and processes both quickly and resourcefully
- Ability to be detail oriented and manage multiple priorities to accomplish assignments simultaneously under tight timelines with a strong attention to detail.
- Leadership skills to drive cross-functional change
- Ability to effectively present information and respond to questions from managers, stakeholders, cross functional business leaders and peers
At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.
– Culture Starts With People, It Starts With You –
By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.