Retail Professional

PURPOSE & IMPACT ON ORGANIZATION:

 

Contributes to meeting or exceeding store sales and KPI targets by:

  • Building an emotional connection with customers and living the Brand Values
  • Serving and selling to customers and conscientiously executing store operations

 

KEY RESPONSIBILITIES:

  • Is aware of store and individual targets and actively works to meet or exceed these by using all the resources available within the store
  • Meets or exceeds customer expectations and boosts sales and Brand experience by using appropriate elements of the adidas customer service model
  • Creates an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador
  • Proactively seeks and incorporates basic core and seasonal product knowledge into his/her service approach within his/her assigned store zone(s)
  • Maintains an appealing, easy-to-shop environment for customers by consistently executing visual merchandising and housekeeping standards
  • Complies with store policies and procedures to maintain a safe shopping and working environment
  • Ensures the product offer in the store is made available to customers by assisting with deliveries and replenishing the sales floor
  • Completes sales transactions quickly and accurately while adhering to cash protection procedures
  • Minimizes loss by actively maintaining sales floor awareness while serving customers
  • Collaborates productively and respectfully with team members to meet or exceed store goals
  • Completes all compulsory training programs and effectively transfers learning into skills on the job
  • Communicates a desire for ongoing learning and welcomes all available opportunities to increase performance

 

 

KEY RELATIONSHIPS:

  • Customers
  • Peers and Supervisor

 

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

  • Retail Professional Competencies (additions based on market needs)

 

MINIMUM QUALIFICATIONS:

  • Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment

 

Basic numeracy, literacy and verbal communication skills

Location:  Budapest
Country:  Hungary
Team:  Retail (Store)
Brand:  adidas
Position Type:  Part time
Number:  199171