Purpose & Overall Relevance for the Organization:

To be responsible for and lead an efficient and cost-effective department process.  Lead daily DC operations in a specific area (CDC Outbound, Manual Store & CDC Consumables) to ensure that tasks are completed efficiently, accurately, and on schedule.  This role has the disciplinary responsibility and leadership for the team. 

Main areas of responsibility:

People Management

•    Building skills to coach, mentor and develop individual team members
•    Drive team and individual performance through the performance cycle and regular feedback
•    Be engaging with the ability to motivate others and create a sense of value and belonging
•    Creating a winning and inclusive culture
•    Promote a culture of continuous learning, where team members are encouraged to develop their skills and contribute to improvement projects.

Operational Management
•    Responsible for shipping in time and full (palett and parcel)
•    Participate in daily shift meetings to communicate goals, priorities, and current updates
•    Monitor real-time performance metrics and adjust staffing or workflow as needed to meet daily productivity and service level targets.
•    Actively participate in continuous improvement initiatives, working closely with the Area Manager to identify areas for improvement in efficiency, productivity, and cost-effectiveness.
•    Lead by example in promoting a safety-first culture, proactively addressing potential hazards, and implementing corrective actions when necessary.
•    Serve as the main point of contact for the Area Manager and other department leaders regarding operational updates, challenges, or improvement initiatives within your area.

Key Relationships: 

•    Area Manager
•    Operations team
•    Transport/Distribution (intern)
•    IT Department
•    Maintenance
•    Operations Support Team
•    Human Resources

Required education and experience/minimum qualifications:  
•    Leadership: Ability to lead and motivate a team, with a focus on developing others and maintaining a high-performance culture.
•    Warehouse Management Systems: Experience in the use of business systems, such as SAP, WCS and Manhattan desirable
•    Problem Solving: Proactive in identifying issues, analysing root causes, and implementing effective solutions.
•    Collaboration: Ability to work effectively with peers and managers across different functions to achieve shared goals.
•    Language: Fluent in local language, English (advanced)
•    Can demonstrate experience in delivering to tight deadlines and managing customers’ expectations.
•    Minimum of 5 years Logistics/Warehousing experience
•    Minimum of 2 years management and leadership experience