Purpose & Overall Relevance for the Organization

Support the continuous improvement and Labor Management strategy within the Distribution Center - Pudahuel by combining operational analysis and fieldwork to identify bottlenecks, improve productivity, and enhance operational performance.
The role plays a key part in evolving Labor Management from reporting to action-driven improvement, contributing to capacity optimization, process efficiency, and execution on the shop floor.

Key Responsibilities

• Identify operational bottlenecks and improvement opportunities through shop floor analysis (Gemba).
• Support and execute continuous improvement initiatives focused on productivity, capacity, and process flow.
• Analyze operational performance, including capacity and productivity across different DC operations.
• Contribute to the development of improvement proposals based on data and operational observations.
• Maintain and enhance existing dashboards and reporting tools.
• Ensure accuracy and consistency of Labor Management data and KPIs.
• Monitor and track performance indicators (e.g., UPH, CPU) and support action follow-up.
• Develop process maps and operational flows (Bizagi, Visio or similar).
• Collaborate closely with Supervisors and operational teams to drive implementation on the floor.
• Support standardization and continuous improvement practices within DC operations.

Requisite Experience, Knowledge, Skills & Minimum Qualifications

• Bachelor’s degree in Industrial Engineering, Logistics, Supply Chain, or related field.
• 0–4 years of experience in logistics, distribution center, or operational roles.
• Previous exposure to shop floor operations (e.g., supervisor support or similar) is a strong plus.
• Experience in productivity, capacity analysis, or continuous improvement is desirable.
• Advanced Excel skills: data analysis, reporting, dashboards.
• Knowledge of process mapping tools: Bizagi, Visio or similar.
• Basic understanding of Lean and continuous improvement concepts.
• Strong analytical and problem-solving mindset.
• Ability to translate data into operational insights and improvement actions.
• Strong collaboration skills with operational teams.
• Hands-on, proactive, and comfortable working in the field in a Distribution Center environment.
• Basic Power BI or data visualization tools is a plus.
• Fluent Spanish; intermediate English preferred.
• This role is based in the Distribution Center located in Lo Boza - Pudahuel  and operates in an onsite schedule, typically from 07:30 to 16:30hrs.

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