Manager, Digital Account Management, Wholesale
Purpose & Overall Relevance for the Organization:
- Drive profitable and sustainable growth in brand share, net sales, and sell-out performance across assigned online wholesale accounts, with a strong sell-out first mindset.
- Act as the strategic lead and primary point of contact for assigned digital partners, building long-term relationships and unlocking sustainable growth opportunities.
- Lead the end-to-end commercial process across sell-in, forecasting, assortment planning, digital execution, and sell-out acceleration to achieve annual business objectives.
- Utilize consumer, sales, and marketplace insights to identify growth opportunities, optimize product strategies, and maximize business performance within the partner's digital ecosystem.
- Ensure robust financial management through continuous performance monitoring, early risk identification, and proactive mitigation to safeguard sustainable business growth.
Key Responsibilities: (to be performed in alignment with global guidelines):
Strategic Account Leadership
- Serve as the primary business owner and single point of contact for assigned online wholesale partners, by representing the face of the brand
- Lead all key commercial engagements, including Sell-in meetings, Joint Business Plan discussions, Key Account reviews, and senior stakeholder meetings.
- Build and execute comprehensive account strategies aligned with partner priorities and adidas commercial objectives.
- Develop and maintain strong cross-functional collaboration across Sales, Marketing, Planning, Brand Activation, Merchandising, and Digital Commerce teams.
Sell-in Management & Commercial Planning
- Own the seasonal sell-in process and secure optimal order intake through fact-based commercial planning and partner engagement.
- Develop account-specific assortment strategies based on consumer demand, marketplace dynamics, historical performance, and growth opportunities.
- Lead product forecasting activities leveraging sell-out data, consumer behavior insights, inventory performance, and commercial trends.
- Manage critical path milestones throughout the seasonal business cycle to ensure successful execution of key commercial initiatives.
- Drive Joint Business Plans (JBP) with partners and ensure alignment on sales, profitability, and digital performance targets.
Sell-out Performance & Marketplace Growth
- Continuously monitor daily, weekly, and monthly sell-out performance across key categories, franchises, and product launches.
- Identify risks and opportunities through in-depth analysis of sales performance, consumer behavior, traffic, conversion, inventory, and content effectiveness.
- Develop actionable recommendations to accelerate sell-out performance and improve market share.
- Partner closely with Digital Wholesale, related teams and account’s sales team to optimize the consumer journey and enhance overall platform performance.
Digital Shelf & Consumer Experience Excellence
- Drive digital shelf excellence across assigned platforms, including assortment visibility, content quality, product discoverability, and conversion optimization.
- Ensure best-in-class execution of product content, campaign assets, and consumer-facing experiences.
- Develop platform-specific growth strategies based on a deep understanding of consumer behavior and shopping patterns.
- Identify opportunities to differentiate the adidas brand through product offering, storytelling, content, and consumer services.
- Collaborate with Brand Marketing teams to develop account-specific marketing activation plans.
- Align marketing investment with business priorities to maximize traffic, conversion, and sell-out growth.
- Monitor campaign performance and optimize activations based on key commercial and digital KPIs.
- Support major product launches, seasonal campaigns, and key commercial moments through integrated marketplace marketing initiatives.
Analytics & Business Performance Management
- Translate sales, consumer, inventory, and digital performance data into actionable business insights.
- Identify emerging growth opportunities and proactively initiate actions to capture incremental business.
- Maintain accurate forecasting and business planning processes to support sustainable growth.
- Deliver annual net sales, profitability, and direct contribution targets for assigned accounts.
- Monitor account financial performance and proactively manage risks related to sales, inventory, margin, returns, and profitability.
Key relationship:
- Market Wholesale CS & BP&A
- Market Wholesale Product Planning
- Market Brand BU Teams
- Market Brand Activation: Mainly Multi Business Activation
- Market Brand P&I Team: Assortment Planning, Planning & Insight
- Market e-commerce Data analytics and Planning: DW Analytics
- Market e-commerce Platform account management
Knowledge, Skills and Abilities:
- Deep understanding of key Digital success metrics along the consumer journey on- and off-site (conversion, click-through rate etc.)
- Proven experience in commercial planning, assortment planning, forecasting, and seasonal sell-in management.
- Advanced analytical capabilities with the ability to derive insights from sales data, consumer behavior data, inventory data, and digital performance metrics.
- Deep understanding of wholesale’s financial metrics (sales, inventory, margin, returns etc.)
- Strong interpersonal skills: good communications and negotiating abilities as well as high presentation, relationship management and facilitation skills to achieve win-win outcomes with assigned accounts
- Entrepreneurial mindset with strong ownership and a proactive approach to driving business growth.
- Fluent in written and spoken local language as well as English.
Requisite Education and Experience / Minimum Qualifications:
- University degree in business with marketing and sales focus
- Minimum 5 years of sales experience within large sales/eCOM organisations, ideally in apparel/fashion/shoes or FMCG
- Experience of people and operational management preferred
- Exposure: Sports, Marketing, Supply Chain
- IT skills: Advanced MS Office Skills
At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.
– Culture Starts With People, It Starts With You –
By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.