Purpose & Overall Relevance for the Organization:

• Provide HR Leadership and Business Partner service and support to ensure that the internal customers receive the expected value from HR.
• Collaborate with the divisional leadership and employee base delivering innovative, strategic solutions to drive performance and results.

Key Responsibilities:

Lead and manage the local HR Business Partnering process to ensure effective value to the organization.

1. Building a competitive organization

• Work closely with retail people managers in structuring and developing their respective team’s performance management. 
• Helping people managers deal with organizational, people, employee relations, and change-related issues.
• Support to design an optimizing organization to increase productivity and improve performance of the business.
• Build up and maintain a close relationship with internal customers to ensure that business needs are taken into consideration in developing HR initiatives and that HR Standards/Procedures are fully understood and implemented within support area. 

2. HR Operational Excellence

• Recommend, implement and update guidelines and policies in order to ensure relevant HR services and consistent standards of employment in alignment with other HR relevant functions.
• Ensure proper updates of SAP/SAC modules for accuracy of HR data management in collaboration with GBS (HR Operations team) on a regular basis.
• Manage and validate data for regular annual cycle of personnel management activities (Performance Standard Review, TLU, etc.)
• Manage recruitment process in collaboration with Talent Acquisition according to defined standards and inclusive recruitment strategies such as PWD hiring.

3. Being a company culture and employee experience champion

• Support to implement cultural transformation activities to organization.
• Working together with retail people leaders to solve conflicts within organization and help facilitate positive employee relations, maintain a good working environment, build morale, and decrease unwanted turnover.
• Build a healthy organization by ensuring compliances with all labor laws and internal regulations in each store, in collaboration with the ER manager and the Legal/Compliance team.

4. People Data

• Leverage HR analytics tools to track trends and proactively translate data insight into actionable retail people strategies and enhance the employee experience.
• Develop and analyse the people KPI to provide insights that help retail people leaders make data driven people decisions.

Key Relationships:

• People managers within the scope  
• Korea HR team including CoE functions
• GBS (HR Operations team)
• Global HR
• External Labor Attorneys

Knowledge, Skills and Abilities:

• Strategical thinking & act
• Planning and project leading skills
• Problem solving, Innovation
• Well-organized, a self-starter with enthusiasm and initiative
• Strong written and verbal communication skills
• Good MS-office skills, SAP experience is a plus
• Good Labor Law/ Market trend knowledge

Requisite Education and Experience / Minimum Qualifications:

• University degree or equivalent (preferably main subject Personnel Management)
• Minimum of 7 years progressive work experience in the field of HR, Business; preferably in an international organization
• Project management experience preferable
• English fluent (written and oral)