Purpose & Overall Relevance for the Organization: 

•    Provide on-site support for Market Korea HR and employees, facilitating the entire onboarding to offboarding process. 
•    Collaborate with the GBS H2R Dalian team to ensure seamless end-to-end execution of HR process.
•    Drive continuous improvement and change management together with Dalian Team.
•    Ensure compliance with local policy and labor law requirement (e.g. Korea Title, Union List, leave & OT management, etc)
•    Liaise with government authorities, agencies, and other external parties to provide necessary data and information support (e.g., internal/external audits, government surveys).
•    Handle other ad-hoc requests as per business needs.
•    Support local employees to solve HR related queries.

Key responsibilities: 

•    Facilitate the onboarding to offboarding process.
•    Handle ad hoc queries efficiently. 
•    Serve as the main contact for Korea Title, Union member list, Org Chart, Employee Discount.
•    Collect and dispatch documents. Follow up on chop and authorized signatures.
•    Liaise among local HR, GBS HR, and employees to ensure smooth communication and prompt resolution of requests.
•    Proactively identify process improvements to enhance employee satisfaction and efficiency.
•    Escalate process risks and updates to the team leader promptly.
•    Ensure timely and accurate daily operations.
•    Ensure operational compliance with legal requirements and internal policies.

Key Relationships:  

•    GBS H2R Dalian Team
•    Local HR team
•    TA, Rewards, IT, Workplace, Finance, Controlling, Legal, Auditors, Government Authorities.
•    External service providers and partners

Knowledge, Skills and Abilities: 

•    Excellent knowledge of MS Office applications.
•    Experience with HR core system, ideally SuccessFactors.
•    Subject matter expertise in HR administration processes. 
•    Strong service mindset, people focused and self-motivated.
•    Good team player with strong communication and interpersonal skills
•    Detail-oriented and well organized.

Requisite Education and Experience: 

•    Minimum of 3 years of relevant work experience in a similar role within a multi-national company.
•    Undergraduate degree or equivalent professional experience.
•    In-depth knowledge of country-specific HR business needs, company policies, local regulations, and HR regulations.
•    Proficiency in both Korean and English. 
•    Proficiency in Mandarin Chinese is a plus.