Purpose & Overall Relevance for the Organization:

The Product Supply Interface (PSI) team plays a critical role in SCM Greater China to ensure products are delivered to warehouse on time and in full, providing strong operational support for the company’s business growth. This role is a key part of the PSI function ensures on‑time and in‑full delivery of the BU’s products to the warehouse.

Key Responsibilities:

• Monitor and address supplier‑ and demand‑driven performance issues for responsible BU. Timely issue resolution; reduction in supply delays and ensure meet request delivery KPI-On time availability.
• Manage Product Supply activities and collaborate with BU, Buying, and GBS teams to optimize product availability, inventory levels, and cost efficiency. Ensure on-time handling based on request within process timeline.
• Drive continuous improvement projects and initiatives to enhance supply processes and operational efficiency. Demonstrates a clear understanding of work priorities and delivers measurable process efficiency improvements
• Manage purchase orders in SAP according to SMT approved decisions, aligned with order cutoff timelines and split by DC and business model. Ensure PO conversion on time and accuracy.
• Monitor factory MDP performance, assess potential impact on market launch dates, and take corrective actions to improve delivery performance. Reduced launch delays; improved factory delivery reliability.
• Maintain article local attributes in Adifox promptly, ensuring accuracy and consistency with SAP data.
• Coordinate with PSO/PSC teams to ensure complete and accurate PO placement and ongoing PO management, follow up process and timeline.
• Proactively work with cross functional teams to resolve delivery, financial, or operational issues and ensure timely problem solving

Key Relationships:

• Global Operations teams, including Supply Planning, GBS, Sourcing, and PSO/PSC
• Market SCM operations; Category Merchandising teams; Demand Planning team; Business Unit stakeholders; Sales team
• External suppliers and vendors

Knowledge, Skills and Abilities:

• Fast learner with the ability to perform effectively under pressure.

• Strong logical thinking, with a willingness to work with details and data.
• Self‑motivated, reliable, and capable of working independently.
• Excellent interpersonal and communication skills.
• Proactive in responding to business changes and able to adapt quickly to new situations.
• Fluent in both written and spoken English and Mandarin.
• Proficient in MS Office, especially Excel and PowerPoint.
• Knowledge of SAP and familiarity with Power BI / Power Query automation is a plus.
• Strong understanding of Product Supply operations, including sourcing and operational processes.
• Solid negotiation skills.

Requisite Education and Experience / Minimum Qualifications:

• Bachelor’s degree is a must
• 3-5 years working experience in Product Supply related departments in a global consumer goods brand