Purpose:

To support a people eco system around moments that matter – delivering value at every touchpoint and provide HR service and support to defined business area. Supports local HR projects and initiatives.

Key Responsibilities:

• Key contact of managers and employee base and consults on policies and procedures.
• Supports employees in all people related topics, coach junior line managers to be empowered around people, engagement and performance topics and decisions.
• Support and execute the People Strategy in a defined area.
• Support Change Management plans and execution of new Org Design set up.
• Support the sourcing of solutions to build skills and capabilities in partnership with expert communities, operationalize the workforce planning process.
• Input and monitor dashboard and analytic trends.
• Deliver into the talent pipeline buildup of respective support function.
• Ensure our people products and processes are executed and adapt communication for customer base.
• Quickly respond to complaints, questions, needs from line managers and employees.
• Support leaders/managers in their people R&R, appraisals, grievance, absence, Planning, TA, briefings, development and training.
• Take up ownership for HR projects/initiatives in support of furthering the business and people goals.
• Take up ad hoc tasks as assigned.

Key Relationships:

• Business Key Stakeholders
• HR counterparts in Global and Markets
• Rewards and Talent teams
• GBS H2R
• Finance controllers

Knowledge Skills and Abilities:

• HR Capabilities: Individual and collective labor law. HR Subject Matter Expert, use of HR metrics, maintains external perspective, anticipating people trends, basic employee relations
• Business Capabilities: Commercial awareness, customer focus, basic understanding of business its value chain and key processes
• Consulting Capabilities: Basic consulting and counselling capabilities. Ability to deliver and support the selling of HR solutions to the business
• Mature, well-organized, a self-starter with enthusiasm and initiative
• Customer oriented, approachable and strong interpersonal and influencing skills
• Strong written and verbal communication skills
• A good team player
• Excellent organization and problem-solving skills
• Curious and fast learner
• Good Labor Law knowledge

Requisite Education and Experience / Minimum Qualifications: 

• University degree or equivalent in a relevant discipline
• Minimum 5 years solid working experience in HR field with experience as HR business partner
• (preferably in an international organization and in a regional capacity)
• English and Mandarin fluent (written and oral)