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Manager Retail Excellence, East

Manager Retail Excellence, Region

Area:                                                                                                        China

Department:                                                                                        Retail

Director Reporting Line:             Senior Director Retail Operations

Indirect/Secondary Reporting Line:                                                 -

Subsidiary/country:                                                                                             GCA

Location:                                                                                             Shanghai/Beijing /Chengdu/Guangzhou

GSMS Grade:                                                                                      M4

Number of Personnel Managed:                                                      -

Cost Center/Budget and/or Revenue Responsibility:                          -

 

 

PURPOSE & OVERALL RELEVANCE FOR THE ORGANISATION:

  • Together with HQ and other region peers, this role plays a critical role of retail standard formation and landing to drive implementation, efficiency and compliance across all the doors in the scope.
  • Provide inputs and support the planning and execution of national projects i.e. Own The Field, Digital & Consumer Experience, Retail Training Programs and the other Global/Market initiatives to make communication & execution simpler & consistent for all retail stores and franchise model stores.
  • Initiate and execute region specific projects to help deliver business objective and consumer experience elevation.

 

KEY RESPONSIBILITIES:

Planning

  • Obsessed with the knowledge of operational excellence, mainly focus on the procedure and related projects to make the stores with higher standard and consistency
  • Input and support the analyze, optimization and development of process flows, SOPs and operations tools of every store check points in partnership with HQ Retail Excellence team
  • Support Senior Director Retail Operation in developing regional projects leading to make region business achieved every objective
  • Continuously enhance the implementation and optimization of ‘House of Retail’ over scope doors
  • Provide inputs and support HQ team to set up retail stores overall reward & recognition scheme with cross-functional teams
  • Single Point of Contact for HQ Retail Excellence team to facilitate the landing of national project

Financial

  • Manage regional reward & recognition OPEX budget if any

Systems and Processes

  • Input and support the communication and execution of the update of Global Store Operations Manuals and Policies
  • Provide inputs and constantly review all process and Procedures to reduce complexity and improve productivity at regional level

Project Management

  • House of Retail 2.0
  • Own The Field including but not limited to global/local challenges e.g. Chase, Membership & FTW push
  • Digital & Consumer Experience roll-out after successful pilot run: RFID, Enterprise WeChat, Dazhong Dianping, Mobile POS, Payment Integration and etc.
  • Global Sales Academy and China Retail Academy program facilitation: DOM Certification, Store Manager Training Camp, In-Store Trainer Upskilling, Vertical Experts Development e.g. Bra-Fitting Specialist, Green Ambassador and etc.

 

 

KPI’s:

  • Shared Retail Team KPI’s include Topline and Bottom line of Own Retail business
  • FRS door profitability improving target
  • Individual performance KPI’s to be defined

 

 

KNOWLEDGE, SKILLS AND ABILITIES:

  • Multiple stores retail operation management experience is preferred
  • Outstanding communication skills, comfortable presenting complex topics to stakeholders at various organizational levels both in person and remotely

 

 

REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS:

  • At least 3-5 years’ experience in marketing/retail department of a global consumer goods company
  • Minimum 5 years of experience and experience in Retail Operations is preferred
  • Bachelor’s degree required and advanced degree in business or related fields preferred
  • Fluent Mandarin and English required

 

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

  • COURAGE: Speak up when you see an opportunity; step up when you see a need..
  • OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
  • INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
  • TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
  • INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
  • RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.


At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.

– Culture Starts With People, It Starts With You –

By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.

Job Title:  Manager Retail Excellence, East

Brand: 
Location:  Shanghai
TEAM:  Retail
State:  SH
Country/Region:  CN
Contract Type:  Full time
Number:  544680
Date:  May 11, 2026
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