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Manager Retail Training East

Manager Retail Training MW

 

Area:                                                                                                     China

Department:                                                                                        China Retail Academic                                    

Direct Reporting Line:                                                                    Senior Manager Retail Training

Indirect/secondary reporting line:                                              -

Subsidiary/country:                                                                           GCA

Location:                                                                                               Shanghai             

GSMS Grade:                                                                                      M4                                         

Number of Personnel Managed:                                                 -

Cost Center/Budget and/or Revenue Responsibility:           -

 

 

PURPOSE & OVERALL RELEVANCE FOR THE ORGANISATION:

Support franchise business achievement and people development, with a clear focus on MW 2.0 project training and large-scale rollout in east region, while undertaking full scope of regional retail training responsibilities.

 

 

KEY RESPONSIBILITIES: 

  • Act as the East Region MW training contact window; participate in project kick-off meetings and review meetings across East all-in branches to align progress and achievement
  • Collect training needs and key findings from East MW all-in branches, provide actionable improvement suggestions, and drive continuous project iteration and optimization
  • Conduct regular meetings with East MW key stakeholders to communicate regional implementation progress, risks and required support
  • Act as the Subject Matter Expert (SME) for MW, participate in the development and customization of MW training content, and conduct Train-the-Trainer (TTT) sessions for MW OPS team to ensure consistent training quality across the region
  • Participate in regular training content development, including basic training, seasonal product training and other project-based training
  • Deliver training session to retail staff to ensure they are qualified in product knowledge, service /selling skill, store operate and store management
  • Deliver coaching in store level to sharpen the skill
  • Regularly visit and evaluate the in-shop training implementation of each store
  • Set up yearly and monthly regional training plan base on national training calendar
  • Tracking in-shop training delivery with regional training team quantitatively and qualitatively
  • Maintain training record and work out training report on regular basis
  • Undertake relevant training administration work

 

KPI:

  • Training Hours
  • Training/coaching quality base on internal measurements i.e. Homerun Satisfaction Rate
  • Retail KPIs e.g. CR, UPT
  • On-time delivery of projects

 

KNOWLEDGE, SKILLS AND ABILITIES:

  • Experience in retail training, project landing, or franchise management
  • Strong project coordination and cross-team communication
  • Ability to summarize insights and drive process optimization
  • Detail-oriented, proactive, and able to work under expansion pressure
  • Skilled in training delivery, coaching, and store evaluation

 

REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS: 

  • Bachelor’s Degree
  • 5+ years in retail training, retail operations, or project implementation
  • Passion for sports is a plus
  • Good English reading/writing; fluent Mandarin
  • Excellent PPT/Excel skills
  • Any certificate of Training will be a plus

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

  • COURAGE: Speak up when you see an opportunity; step up when you see a need..
  • OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
  • INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
  • TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
  • INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
  • RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.


At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.

– Culture Starts With People, It Starts With You –

By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.

Job Title:  Manager Retail Training East

Brand: 
Location:  Shanghai
TEAM:  Sales
State:  SH
Country/Region:  CN
Contract Type:  Full time
Number:  543072
Date:  Apr 3, 2026
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