Senior Manager In-store Communication

Purpose & Overall Relevance for the Organisation:

 

This role is to

 

  • Drive the "China for China" retail concept creation, leverage flagship stores and pilot initiatives across consumers experience (VM, ISC, service, digital) to deliver locally resonant, on-brand solutions that successfully adapt the global creative vision for the local market.
  • Pioneer retail design concepts that forge deeper connections with Chinese consumers, setting world-class standards for the image of the adidas brand in GCA, enable GCA to successfully implement the global vision at every consumer touchpoint.
  • Inspire a winning culture and drive operational excellence through Retail design experience team, and collaboration with the HQ teams and other markets
  • Interact the Global development & landing of Global new concepts and the optimization of all consumer touchpoints to elevate consumer impact in GCA.
  • Promote instore experience as a profit center contributor.

Key Responsibilities:

 

  • Drive the “China for China” concept design creation in VM, ISC, service, digital experience.
  • Develop “China for China” concept playbook and tools for GCA to implement the concepts, especially in Customer journey, zone plan, VM configuration, brand moment, and long-term ICS props. 
  • Elevate store attraction and the in-store experience through artistic installations and sophisticated brand expressions. This strategy is designed to boost satisfaction among both customers and local partners.
  • Conceive and innovate service experiences that set market trends, thereby enhancing brand loyalty and awareness.
  • Become the Market communication counterpart for the Global HQ VM/ISC team
  • Leverage insights into China's retail market trends and consumer behavior to localize and execute the global concept strategy in the GCA market.
  • Validate global deliverables on current and future key store concepts, VM/ISC and Consumer Experience elements are in line with China input
  • Drive strong partnership with local execution team ensuring brand look and feel lands correctly in key stores across China.
  • Interact VM/ISC execution across channels and formats according to concept guidelines
  • Drive the design review & approval process cross key stakeholders for flagship stores/ new concept pilots, as well as manage the approval process with Senior Leadership Team if required
  • Continue to optimize & develop a stronger creative design vendor pool with NTP, ensuring high quality of delivery to the China market.
  • Establish and maintain process driven and solution-oriented communication with key stake holders.
  • Takes ownership for Talent Management processes to grow, develop himself/herself and closely touch base with line manager to retain talents.
  • Promote a high-performance culture by aligning clear expectations and individual goals with line manager
  • Translate the company goals into specific actions and business plans. Self-control and take care of self-performance and results
  • Additional projects as agreed

 

Key Responsibilities:

 

  • Be responsible on design execution cost review and managing cost efficiency for Flagship/ pilot stores of GCA Promote a high-performance culture by aligning clear expectations and individual goals with line manager

 

Key Relationships:

 

  • China Visual Merchandising
  • China Retail Marketing
  • China Store Design & Construction
  • Global Retail Concept teams
  • China Brand Communication
  • China Business Units
  • China Retail Operation
  • China Retail Expansion
  • China Procurement
  • China Finance
  • HK & TW counterpart

 

Key Relationships outside adidas:

  • Government Authorities
  • Landlords
  • Agencies
  • Vendors, Supplies

 

Knowledge, Skills and Abilities:

  • Proven track record in new store environment / concept creation and development.
  • Deep knowledge in customer experience, in-store communication, retail visual merchandising, combing theoretical with practical experience.
  • Ability to deeply interpret brand positioning, core values, and target audiences, and translate abstract brand narrative into physical space design and immersive experiences.
  • Strong organisation skills and flexibility.
  • Specialist in technical skills.
  • Proven track record in project management.
  • English fluent: verbal, written & spoken. Another European language is an advantage.
  • IT: Advanced in Adobe and Microsoft Office, Sketchup is an advantage.

 

Requisite Education and Experience / Minimum Qualifications:

 

  • Design or Marketing Degree.
  • 6-10 years’ experience in customer experience, marketing creation or retail visual merchandising including fashion retailing.
  • 2+ years working with Global markets or 1+ years working in a top tier adidas market.
  • 2+ year’s management experience.


At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.

– Culture Starts With People, It Starts With You –

By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.

Job Title:  Senior Manager In-store Communication

Brand: 
Location:  Shanghai
TEAM:  Retail
State:  SH
Country/Region:  CN
Contract Type:  Full time
Number:  536473
Date:  Oct 22, 2025