Senior Manager Learning Excellence
Purpose & Overall Relevance for the Organization:
To design national training program, develop user-friendly learning materials/tools, facilitate seamless training execution at regional level, maintain digital learning platform and track training effectiveness to drive continuous improvement and ensure world-class learning offerings towards offline channels retail staff.
Key Responsibilities:
- Understand frontline learning needs and provide relevant learning solutions
- Review/Update CRA curriculum pool on regular basis to ensure it’s never out of date
- Organize TTT sessions to equip regional trainers with the ability of new course delivery
- Make Own Retail and FRS Ops team well informed of CRA learning offerings national wide
- Maintain digital learning platform to ensure its account coverage and learning activation
- Well plan and manage various national learning programs e.g. onboarding, SM camp & etc.
- Work closely with Global Sales Academy to land global learning programs in local market
- Provide oversight and quality control over learning deliverables, and standardize training methods and material
- Manage CRA internal budget application process and track budget usage on monthly basis
- Learning vendor management from briefing needs to GR processing to ensure compliance
- Develop team capability via effective on job coaching
KPI
- Standardized and documented learning design and TTT process
- Sufficient learning offering to fulfill offline channels business needs
- Satisfaction rate of quarterly pre-season kick-off sessions
- Percentage of E-learning active accounts and store coverage
- On Time in Full onboarding learning completion
- Number of after-fact cases per annum
- ENPS score i.e. Employee Pulse Check
Requisite Education and Experience / Minimum Qualifikation:
- At least 10 years’ experience in training & development, learning or related fields
- At least 3 years’ project management experience among cross-functionals
- Retail related working experience is plus
Competencies / Attributes
- Excellent organizational/project management skills
- Excellent communication/interpersonal skills
- Good leadership skills
- Customer-oriented
- Team player
- Able to multi-task and work under pressure
Educational Background
- University degree or above
PC/Language/Other Skills
- English fluency and Mandarin fluency
- Business Presentation skills
At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.
– Culture Starts With People, It Starts With You –
By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.