Senior Product Owner, Digital Marketplace
PURPOSE & OVERALL RELEVANCE FOR THE ORGANISATION:
As Senior Product Owner, Marketplace Partnership, you will play a critical role in leading the digital innovation and evolution by partnership with China digital giants, such as Tencent, Alibaba, ByteDance, RedNote and also with other digital ecosystem capabilities in the market, dedicated on experimenting and delivering solutions by testing and learning and developing strong partnership to enable growth through innovation and agile methodologies.
You will be mainly responsible for driving marketplace data/commercial product utilization to better finetune commercial ROI, incubate new business model and feature adoption cross commercial sites to solve specific business pain points, drive the business growth and elevate consumer experience together with GCA Digital P&L Owners by leveraging data, platform and ecosystem capabilities.
KEY RESPONSIBILITIES:
Strategy & Value Delivery
- Be accountable for partnership initiatives cross digital ecosystem to drive the success of business growth and consumer experience excellence
- Be accountable for addressing business questions and provide the solutions based on marketplace product capabilities and data insights
- Be accountable for conducting project delivery in line with the business values and lead the delivery with agile or hybrid model with internal and external resources
- Identify and solve dependencies with other product owners and cross function stakeholders to ensure efficient delivery.
- Support ad-hoc projects if needed.
Stakeholder Management
- Represent the business for the platform, fostering strong relationships with key stakeholders.
- Work closely with GCA Digital key stakeholders cross commercial sites, media and operations team
- Work as one team with CDH peers and Tech delivery teams to guarantee high-quality deliverables with proper velocity.
Project Management
- Prioritize the items in initiative backlog.
- Own the refinement of your backlog to ensure that the platform team is delivering the right enhancements as well as new capabilities to realize business value.
Monitoring
- Be accountable for monitoring, optimization and enhancement of the features and functionalities related to the business domain solutions.
- Be accountable for defining success factors of the experiment’s performance from business perspective and scale-up feasibility for industrialization according to data insights.
- Be accountable for value taking-in-place and on-going tracking and monitoring.
KEY RELATIONSHIPS:
- GCA Digital cross functions
- External partners/vendors, e.g., eCommerce platform, TPs.
- GCA cross functions, e.g., Offline Sales, Tech, Finance, Brand Marketing
- Global Digital team
KNOWLEDGE, SKILLS AND ABILITIES:
Education & Experience
- Bachelor’s degree and above on Business Administration, Business Analytics, Statistics, Information systems or Computer Science.
- 8+ years of experience working in a Digital and/or eCommerce environment, preferably in related industry or experience.
- Experience in partnership with digital giants (Tencent, Ali, Bytedance, RedNote..)
- Experience in strategy and insight analysis in eCom operation, traffic opt. and experience improvements are big plus
- Experience in creating strong internal business cases and innovation initiatives
Hard-Skills
- Strong knowledge in digital product, commercial process and digital innovation
- Strong project management skill in partnership and collaboration with eCom giants
- Excellent analytical skills (SQL/PYTHON) and commercial acumen
- Strong knowledge in common eCom consumer analysis model and consumer cohort analysis; be familiar with marketplace data product (e.g., Databank, TMIC, OceanEngine, 数坊…) is a big plus
- Fluent in English both verbally and written
Soft-Skills
- Good communication skills and comfortable presenting to stakeholders at various organizational levels
- Solutions-oriented approach and results-oriented focus
- Self-Starter with a strong sense of urgency and a positive “can do” attitude
- Agile and MVP mindset
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