Manager, Outbound Strategy & Routing Optimization

Purpose & Overall Relevance for the Organization:

Manage and lead a team of routing experts, analysts and administrators that support US Distribution operations to ensure accuracy and timeliness of outbound shipments while adhering to and maintaining customer requirements.

Key Responsibilities:

  • Ensure all routing and shipping requirements are being followed in accordance with customer guidelines and in a consistent manner across the network.
  • Maintain the shipment schedule with outbound operations to ensure timely and accurate shipments for all accounts.
  • Partner with Productivity Planning and DC Operations personnel to ensure facility and departmental objectives and targets are met. 
  • Monitor daily routing goals to ensure targets and KPIs are achieved. 
  • Manage and create transparency to problem orders, in a proactive and timely manner, while working to resolve and communicate issues to both internal and external partners for assistance. 
  • Provide shipment estimations for month end target forecasting.
  • Drive transparency and manage dependencies across key initiatives for US Distribution at both an operational and senior level by ensuring the appropriate tools, reports and visibility are available. 
  • Continually drive process improvement initiatives that support Service Metrics and KPIs around Routing and outbound operations.
  • Work closely with Reporting and Analytics to create reporting efficiencies, areas of focus, and identify trends.
  • Work independently and establish strong partnerships with all Brand’s operations personnel.
  • Lead and motivate by example: displaying a positive attitude and approach; demonstrating a supportive and courteous interaction with peers and subordinates alike; applying a superior work ethic to all tasks and projects.
  • Associated ad-hoc responsibilities supporting US Distribution operations.

Key Relationships:

  • Supply Chain Management: Distribution, Customer Service, Order Fulfillment, Omni Channel Operations / Direct to Consumer, Reporting & Analytics, Compliance and Transportation.
  • 3PLs and Global Logistics.
  • Brand Operations and Top Account Logistics Partners.
  • Trucking Company Dispatch
  • Transportation Partners 

Knowledge, Skills and Abilities:

  • In-depth knowledge of end-to-end Supply Chain processes with Logistics and/or Distribution Center / Shipping emphasis.
  • Excellent communication skills across different levels of the organization / business.
  • Strong computer skills/knowledge required – MS Office suite (strong Excel) and WMS.  MicroStrategy, Cognos or PowerBI is a plus.
  • Execute a high degree of analytical and logical thinking related to all aspects of outbound operations.
  • A working knowledge of customer routing, routing websites, special handling requirements and transportation, preferred.
  • Proven ability to achieve and exceed goals, objectives and critical deadlines with good planning and organizational skills.
  • Ability to perform work in a fast-paced setting, constantly adapting to a change-oriented environment.
  • Strong team player with the ability to lead and work with diverse groups.

 Requisite Education and Experience / Minimum Qualifications:

  • Minimum of five years relevant work experience and/or training
  • Four-year college or university degree, preferred.
  • Equivalent combination of education and/or experience.
  • Fluent in English, both oral and written.
  • Previous Distribution, Shipping, SAP and WMS experience, preferred

 

  • At adidas we offer a Hybrid work policy which requires attendance in the office Monday through Thursday, with the flexibility to work remotely on Friday each week. For work requiring a high degree of collaboration or an in-person presentation, in-office attendance is required even on Friday.    
  • adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We actively encourage individuals with disabilities to apply and will provide reasonable accommodations throughout the recruitment process. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.  
  • adidas offers robust and progressive medical, including HSA (Health Savings Account) with employer funding or FSA (Flexible Spending Account) options, dental, vision, prescription drug coverage, adoption, with surrogate and fertility support, short and long-term disability, and basic life and AD&D insurance. Employees are able to enroll in adidas’ 401k plan and Stock Purchase Plan with employer match. Full-time employees are eligible for education assistance and generous Leave policies including 14 weeks of paid parental leave. 
  • Employees are eligible to earn an annual bonus based on company performance. Employees accrue prorated flexible time off in the amount .4388 hours per day that increases with years of service, twelve paid holidays throughout the calendar year and Service Time Off during milestone years.  
  • Though our teammates hail from all corners of the world, our working language is English. 


At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.

– Culture Starts With People, It Starts With You –

By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.

Job Title:  Manager, Outbound Strategy & Routing Optimization

TEAM:  Supply Chain & Sourcing
Location:  Spartanburg
State:  SC
Country/Region:  US
Contract Type:  Full time
Number:  550589
Date:  Oct 13, 2026