Purpose & Overall Relevance for the Organization:

Assist the DC manager in ensuring the smooth operation of B2C packing, continuously look for process improvements, and take the lead on special programs with full engagement.

Key Responsibilities:

• Lead and manage the team to ensure every order is fulfilled with high efficiency by balancing manpower and pace, optimizing equipment capacity to meet or exceed delivery performance targets.
• Well manage the team members, maintain good communication with internal and external stakeholders.
• Take initiatives to collaborate with related departments to address outstanding delivery, financial, or operational issues, and promptly take action for problem-solving.
• Lead the fulfillment of lean logistics concept and best practice in DC.
• Training team staff to comply company safety policy to create a safe working environment.
• Provide analysis reports as required.
• Lead the team to achieve SLA (service level agreement)/ efficiency and cost target.
• Peak event preparations and coordination.

Key Relationships:

• Internal Stakeholders: E-commerce, Order Book Fulfilment, Planning, Finance, Own Retail, Transportation Management, Procurement, Product Supply
• External Stakeholders: Global SCM, Global Tech

Knowledge, Skills and Abilities:

• Fast learning and be able to perform under pressure.
• Logical Thinking and willing to manage details and data.
• Self-motivated and able to work independently.
• Excellent interpersonal & communication skills.
• Be proactive to business changes and able to adapt to changes quickly.
• Fluent in oral & written English and Mandarin.
• Strong PC skills (Excel, PowerPoint, Power BI, etc.)

Requisite Education and Experience / Minimum Qualifications:

• Bachelor’s degree is a must.
• Minimum of 2-3 years working experience in Supply Chain related departments, warehouse experience with automation or semi-automation is preferred.