Digital Key Account Manager - Amazon

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION

 

Support the Pacific Wholesale Account team in driving digital growth for Amazon. This role contributes to optimizing brand representation, consumer experience, and sell-through performance by providing analysis, ensuring content excellence, and supporting the execution of digital initiatives.

 

KEY RESPONSIBILITIES

 

  • Track and analyze Amazon performance metrics, highlighting risks and opportunities.

  • Build dashboards and reports to support account leads in decision-making.

  • Ensure consistent, accurate, and optimized product content across Amazon.

  • Monitor consumer demand and assortment trends to support sales growth.

  • Support execution of Digital Joint Business Plans by tracking progress against KPIs.

  • Partner with internal teams (Planning, Brand Activation, Finance, Digital Wholesale) to align initiatives.

  • Prepare materials and insights for senior account managers and stakeholder meetings.

  • Assist in monitoring 3P resellers to protect brand standards.

 

KNOWLEDGE, SKILLS AND ABILITIES

 

  • Solid understanding of digital KPIs (Impressions, CTR, PDP views, ATC, CVR, ROAS) and how they impact performance.

  • Strong analytical skills with the ability to turn data into actionable insights.

  • Experience in Digital Wholesale (preferably Amazon or marketplace).

  • Clear communicator, able to present findings and recommendations in a concise way.

  • Organized and proactive, capable of handling multiple tasks and deadlines.

  • Proficient in MS Excel; familiarity with Tableau, PowerBI, or similar BI tools a plus.

  • Understanding of Amazon Retail Analytics and retail media platforms.

  • Familiarity with marketplace operations (content, availability, backend systems).

 

KPIS

 

  • Accuracy and timeliness of reporting.

  • Improvement in key Amazon performance metrics (conversion, traffic, availability).

  • Contribution to digital share of business and brand visibility.

 

KEY RELATIONSHIPS

 

  • Key Account team

  • Digital Wholesale team

  • Internal:(Planning, Finance, Brand Activation, Category Management)

  • External: Amazon operational teams

 

REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS

 

  • University degree in Business, Marketing, or related field.

  • 4–5 years’ experience in Sales, Digital Account Management, or Digital/eCommerce roles.

  • Experience with marketplaces, ideally Amazon, strongly preferred.

  • Background in Digital Merchandising, Consumer Experience, or Digital Marketing a plus.

  • Knowledge of the global e-commerce ecosystem beneficial.


At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.

– Culture Starts With People, It Starts With You –

By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.

Job Title:  Digital Key Account Manager - Amazon

Brand: 
Location:  Sydney
TEAM:  Sales
State:  NSW
Country/Region:  AU
Contract Type:  Full time
Number:  530732
Date:  Sep 6, 2025