Purpose & Overall Relevance for the Organization

This is a management position in adidas GBS HR Japan payroll operation and rewards services team. This position is responsible for the general management of the Payroll & Rewards Services Team, including but not limited to: business partner satisfaction and issue resolution, people management and development, delivery of defined Services as listed below, 3rd party vendor management, etc.

• Time management
• Compensation administration
• Benefit administration
• Payroll administration
• Employee inquiries
• Onsite support activities
• Other country specific processes administration

Key Responsibilities

• Ensure team’s management including coaching, training, motivation and performance appraisal guidance.
• Ensure effective collaboration with GBS HR Dalian team.
• Ensure good relationships with business partners and the global functional team on a proactive basis.
• Support the payroll and benefits process in the resolution of difficult questions in the day to day operations.
• Develop and report on operational performance indications.
• Supervise the daily operations by adhering to the agreed SLAs towards the business partners.
• Drive the improvement of the policy adherence and the required discipline in the processes in scope.
• Ensure compliance with legal and tax requirements and internal policies.
• Generate ideas for process improvements with respect to the processes in scope and ensure high quality and efficient work.
• Effectively manage, develop and train the team.
• Ensure accurate and timely regular reporting (monthly, quarterly and annual).

Key Relationships

• Director GBS HR Operations
• Global Functional Teams
• Country HR Leadership and Business Partners
• Country HR Rewards Team
• GBS HR Dalain Team
• Payroll & Benefits Services Vendors

Knowledge, Skills and Requirements

• Ample knowledge and expertise in Japan payroll and benefits operation and services.
• Excellent understanding and experience in GBS operating model
• Strong ability in execution and problem solving/ Strong interpersonal skills
• Good sense of organization and process orientation
• Enthusiastic and results-driven/ Self-motivated and a team player/ Management skills and effective communicator/ International mind-set
• High level of affinity to and experience with Business computing solutions, ideally with SuccessFactor and ticketing (ServiceNow) solutions
• Complete familiarity with Microsoft Office or equivalent tools
• Able to read, write and communicate fluently in Japanese and English or Mandarin.
• Enthusiastic and results-driven
• Strong customer focus as the basis of our business
• Knowledge of process management and process improvements

Requisite Education and Experience / Minimum Qualifications

• Minimum of 6 years of relevant work experience in a similar function for a multi-national company

• 2+ years of management experience
• University degree and equivalent professional experience
• Best knowledge of the business needs, company rules, country law and tax requirements
• Good command of both spoken and written English and Japanese