Purpose & Overall Relevance for the Organization:

Execute sales operation for business account(s) portfolio based on global and Market strategies jointly with superiors / subordinates

Key Responsibilities:

Functional:

• Support to execute improvement for operation and process for sales team with BPO team to improve our business and for customer satisfaction.
• Execute all call off data from customers to be processed accurately and on time following policies and compliance. Report status and issue to account managers and team manager.
• Execute sales operation tasks accurately and timely.
• Respond timely and efficiently to all incoming inquiries and correspondence, both internal and external, relative to all accounts.
• Keep relationships with relevant teams  (ex. sales, SCM, finance, marketing and CTC) and customers to proceed our business smoothly.
• Data coordination/ consolidation to support account managers for their sales activities

KPI:

• Net Sales/Margin/DCC of Sales

Key Relationships:   

• Sales Customers
• SCM
• Finance
• Marketing

Knowledge Skills and Abilities:

• Profound understanding of Sporting goods industry and Wholesale / Retail math
• Strategic thinking and ability to work with cross functional team to drive initiatives
• Strong communication skill
• Strong database management skill
• IT: Advanced MS Office skill, SAP Knowledge
• Basic Credit/Accounting knowledge are preferred

Requisite Education and Experience / Minimum Qualifications:

• University degree in Business or equivalent
• 2 years of functional experiences in Sporting goods / Apparel industry
• Sales operation experiences preferred
• English: Intermediate in writing and speaking
• Japanese: Fluent