Senior Manager Internal Control & Profit Protection

Purpose & Overall Relevance for the Organization:

Lead the ongoing success of Japan improving/strengthening its comprehensive Internal Control System and Risk Management (including the own retail) by ensuring adequate internal controls being placed with compliance with its policies and procedures (Global and Local) as well as local regulation, laws, and standards, and by ensuring risk assessment and data analysis being performed and communicated with all necessary stakeholders followed by implementation of strategies to reduce risk (avoidance, reduction).  Position also liaises with appropriate external agencies e.g. law enforcement to support crime reduction after the result of the investigation and apprehension of internal or external criminals.

 

Key Responsibilities:

Focus

  • Across all departments
  • Value in the importance of aJ Governance, Risk Management, and Internal Control, to manage and monitor sound/robust structure and workflow system in order for aJ to achieve its strategical mission and objectives
  • Minimize adverse effects to aJ's bottom line so as to protect its profit

 

Internal Control / Profit Protection / Risk Management in general

  • Lead evolving internal control/profit protection/risk management foundation to provide measurement and insight for better decision making
  • Suggest Kaizen solutions for difficult and complex problems based on fact-based findings with a holistic view
  • Collaborate with Global / other market teams and provide necessary information

 

Internal Control in detail

  1. Policy & Procedures
  • Lead and monitor aJ policies and procedures being updated with business, organization and system changes
  • Advise and support any activities related to new policy development and implementation together with policy owners
  • Provide advisory service and support to the aJ Policy Committee in aspect of governance, internal control, and internal audit
  • Lead any Kaizen activities in respect with the new policy development, business processes and procedures and/or make existing business processes and procedures better when being requested by Senior Executive Members and/or business stakeholders
  • Assign a Finance Internal Control & Profit Protection team member(s) for the Kaizen activities

 

  1. ICS Audit
  • Hold the Certified Internal Auditor license (or equivalent professional license(s) such as Japan CPA, US CPA, Certified Information System Auditor, etc.)
  • Have in-depth knowledge of the internal audit methodology and standards governed by the Institute of Internal Auditors, International Accounting Standards/International Financeancial Reporting Standards, or equivalent Accounting/Financeancial Reporting Standards
  • Based on Global Policy & Internal Control team's Internal Control System instruction, Lead each Phase of annual Internal Control System audit testing activities
  • Supervise and monitor the audit testing activities conducted by Finance Internal Control & Profit Protection manager(s) and/or assistant manager(s) 
  • Review all audit working papers, supporting documentation, and processnarratives to ensure the audit testings are performed based upon Global Internal Control System Testing Manual for test of Design and Test of Operating Effectiveness and the audit  findings and assessments are adequately concluded and supported
  • Prepares and present timely Internal Control System audit report for Japan Senior Executive Members
  • Supervise the Kaizen follow-up activities conducted between Finance Internal Control & Profit Protection manager(s) and/or assistant manager(s) and business stakeholder(s)
  • Lead and supervise the supporting actives for Global Internal Audit when Corporate Internal Auditor conducts their internal audits for every three years
  • Be liaison and provide the supports for the Kaizen follow-up activities between Corporate Internal Auditor and business stakeholder(s)

 

Profit Protection in detail

  1. Own Retail Store Compliance Audit
  • Perform the risk assessment of own retail store operation
  • Review all key control(s) of own retail store operation (per most updated Store Operation Manual) identified by Finance Internal Control & Profit Protection Manager(s) and/or Assistant Manager(s)
  • Review all audit testing procedures and audit interview scripts drafted by Finance Internal Control & Profit Protection Manager(s) and/or Assistant Manager(s)
  • Conduct the global store compliance audit when necessary
  • Draft the remediating actions for our audit finding and discuss the remediating action plans with respective store manager(s)
  • Follow-up the remediating action plans and complete the store compliance audit(s)
  • Supervise and review the data analysis for POS high risk transactions (e.g. shrinkage, post void / return & exchange, staff discounts, etc.) to identify unusual trends and/or POS transaction

 

  1. Investigation
  • Attain the investigative interview skills and basic knowledge of Group investigation procedures and protocols
  • Write up/Summarize the incident timeline and key incident information in time-constrain environment and communicate with respective stakeholders in timely manner
  • Communicate concerns, rumor, and unusual activities/transactions proactively without fears of rejection
  • Analyze key investigative  findings and lay out into logical form and communicate it to relative stakeholder(s)
  • Review all meeting minutes prepared/written up by Finance Internal Control & Profit Protection Manager(s) and/or Assistant Manager(s) and ensure that such meeting minutes are shared with all relative stakeholder(s) in timely manner
  • Review all information of Incident Reports from Own Retail stores and supervise the trend analysis over the Incidents (shoplifting, etc.) conducted by Finance Internal Control & Profit Protection Manager(s) and/or Assistant Manager(s)

 

 

 

 

Developing and Leading process

  • Lead any projects and/or initiative related to internal control/profit protection/risk management, and develop / improve it considering total optimization
  • Lead process improvement related to internal control/profit protection/risk management under PDCA cycle

 

Alignment

  • In the activity written above communicate to convince counterparts with divergent interests
  • Lead consensus on Kaizen solution and plan with all necessary stakeholders including senior executives
  • Communicate with all necessary stakeholders including senior executives
  • In line with Global strategy / guideline / policy as well as respective audit standards and local legal regulations and laws

 

Operation

  • Monitor daily operation of the team and judge execution of solutions for problems
  • Modify procedures & processes based on existing standard/policy/strategy toward Finance target

 

Team Management

  • Execute tactical plans based on organization strategy and significantly contribute to the achievement
  • Make day to day decision within the team
  • Set clear target and role & responsibility for team members and be accountable for performance reviews
  • Responsible for development of personnel

 

Key Relationships:

  • Global Team (Global Internal Control, Global Policy, Corporate Internal Audit)
  • Internal Control Teams in other markets
  • Japan Senior Management Team
  • Process Owners in Japan and GBS

 

Knowledge, Skills and Abilities:

  • Passion for sports
  •  
  • Pro-active, collaborative and positive attitude even in changing environments
  • Ability to think strategically but also focus on detail and understand how it fits into the bigger picture
  • Leadership to drive business change using fact-based approach
  • Strong interpersonal skills to drive consensus between multiple cross-functional stakeholders
  • Strong analytical skill and insight
  • Ability to identify and solve complex problems
  • Ability to manage, align, motivate, coach and develop direct reports
  • Advanced skill in MS Office
  • Fluent in Japanese and English (spoken & written)

 

Requisite Education and Experience / Minimum Qualifications:

  • University graduate
  • Minimum 7 years work experience
  • Minimum 5 years finance and/or internal control/audit experience
  • Preferable experience in the sports or clothing industry
  • Experience successfully leading and managing a team


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By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.

Job Title:  Senior Manager Internal Control & Profit Protection

Brand: 
Location:  Tokyo
TEAM:  Finance
State:  Toky
Country/Region:  JP
Contract Type:  Full time
Number:  534318
Date:  Sep 9, 2025