Purpose & Overall Relevance for the Organization

This position is responsible for assisting team leader and co-work with team members from Japan and Dalian team as well as 3rd-party vendor for below service lines:

• Time management
• Compensation administration
• Benefit administration
• Payroll administration
• Employee inquiries
• Other country specific processes administration

Key Responsibilities

• Complete all administrative tasks of the defined services independently and achieve the SLA requirements;
• Implement operation control steps compliance with legal requirements and internal policies;
• Ensure the process related documents are updated and submitted for review properly;
• Keep good relationships with business partners and Internal Stake Holders on a proactive basis;
• Ensure appropriate process / framework to review challenge is operated and propose solution for the process risks;
• Liaise between local HR teams and employees and ensure smooth communication & prompt resolution of all queries;
• Proactively identify and implement the process improvement to achieve employees satisfactory and higher efficiency;
• Support the global and local HR programs implementation;
• Support the internal/external audits involving payroll;
• Guide the junior team members on daily operation and share the knowledge proactively；
• Ensure/Keep compliance with employee policies and labor related laws;
• Daily Vendor Management as well as negotiation and system optimization when needed.

Knowledge, Skills and Abilities

• Excellent knowledge of MS-Office applications, especially Excel/Access; familiarity with VBA is an advantage;
• Experience with business computing solutions, ideally also with SuccessFactors and ServiceNow ticketing solutions;
• Knowledge expert in payroll or C&B area;
• Attention to details with good numerical & analytical skills;
• Strong mindset in process continuous improvement;
• Familiarity with the relevant industry is an advantage;
• Good service mindset, people focus and self-motivated;
• Good team player, strong communication and interpersonal skills;
• Eager to learn and keep the knowledge up to date;

Requisite Education and Experience / Minimum Qualifications

• Minimum of 4 years of payroll or C&B work experience in a similar function for a multi-national company
• Undergraduate degree or equivalent professional experience
• Best knowledge of the Japan business needs, company rules, law and HR regulations
• Good command of Japanese and written English