Purpose:

This role is responsible for providing leadership and direction to a geographic group of stores to meet or exceed Global and North America Visual Merchandising standards. This role is responsible for coaching and developing Store Leadership to drive visual excellence for both visual merchandising and in-store communication tools. The District Visual Merchandising Manager establishes effective and impactful delivery of visual merchandising and product knowledge programs and initiatives across the US Retail organization, driving and supporting effective implementation of learning solutions/enablers to maximize their effectiveness and impact. This role leads and supports effective implementation of VM solutions as well as driving key KPI’s both from a Brand and Commercial standpoint.

Key Responsibilities:

• Positively communicates and actively demonstrates the Brand Values and NAM Retail Mission.
• Live a consumer-first mindset, to drive visual excellence across the NAM market.
• Support and drive the vision and strategy for the fleet facing Visual Merchandising retail organization.
• Lead the execution of all visual merchandising initiatives with planning and implementation guidelines.
• Drive flawless execution as the cross-functional lead with merchandising, sourcing, store development and store and fleet operations.
• Deliver yearly, quarterly, and monthly training needs to the NAM Fleet in partnership with VM Training Managers and Fleet leadership.
• Drive rollout strategy for campaigns, launches, modules, manuals, directives, onboarding etc.
• Track and measure the impact and effectiveness of program implementation and quality of program delivery to provide feedback to Regional Visual Merchandising Manager, Director of Visual Merchandising, and the Directors of Merchandising.
• Utilize the reporting tools to submit recap reports, track requests, and review store reports to ensure executional excellence at retail.
• Visit stores to role model and assess learning culture and behaviors, and to deliver trainings that amplify Visual Merchandising and Product knowledge to drive Brand and commercial outcomes.
• Support recruitment of Visual Excellence team in NAM, including visual merchandising staff at DTC doors.
• Communicate clear expectations and guidelines to store teams to successfully achieve targets.
• Coach, motivate and inspire and Store VM Leaders and teams to accomplish goals, maximize their individual performance, and increase store profitability through Visual Merchandising.
• Display the leadership framework through coaching and developing talent, evaluating, and providing feedback to promote high engagement and a high-performance culture.

Key Relationships:

• Regional Directors
• District Managers
• Store Managers | VM Leaders
• VM Training Managers | VM Content Managers
• VM RBO Teams
• RBO Teams

Requisite Knowledge, Skills and Abilities:

• Proven passion for visual merchandising
• Knowledge of retail landscape, training methods, visual merchandising, retail marketing and presentation
• Strong project management and planning skills. Highly organized with demonstrated follow through capabilities.
• Knowledge and understanding of profit and loss statement and store KPIs to make commercial decisions based on sound financial judgment.
• Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size.
• Ability to think conceptually, in strategic terms and diagnose and translate sales/category reporting to an in-store merchandising strategy.
• Knowledge of customer service principles and processes
• Ability to learn and adapt quickly in a fast-paced environment.
• Demonstrates an inspirational attitude that contributes to a positive team environment with the ability to inspire and motivate a team to achieve established objectives.
• Ability to build and maintain effective working relationships with team members.
• Excellent MS Office skills
• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employeevfrequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.
• The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl.
• The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

Requisite Education and Experience / Minimum Qualifications:

• 4-year college or university degree in business, retail management, or related field
• Minimum 5 years’ experience working in a sports/fashion customer & commercial focused retail environment. Store management experience preferred.
• Equivalent combination of education and experience may be substituted in lieu of a degree.
• Minimum 2 years’ experience in managing high level retail visual merchandising and delivering consumer in-store experience.
• Minimum 2 years’ experience managing people.
• Ability to work a flexible schedule to meet the needs of the business, including evening, overnight and weekend shifts as well as ability to travel up to 60% of the time.