PURPOSE
The Senior Operations Manager is a key leader within the adidas North American Supply Chain organization, responsible for managing operations for our ecommerce and retail Distribution Center. This role ensures productivity and service level targets are achieved while driving continuous improvement initiatives that enhance efficiency and reduce costs. You will have the opportunity to make a significant impact on adidas’ fastest-growing channels and help shape the future of our supply chain.

KEY RESPONSIBILITIES

• Lead all Distribution Center operations to achieve productivity, service level, and quality targets.
• Develop and manage the annual budget and cost per unit for the Distribution Center.
• Drive strategic initiatives to improve cost structure and customer experience.
• Maintain expertise in WCS and WMS platforms, providing guidance and support to operations and IT teams.
• Report on operational metrics to evaluate performance in productivity, quality, safety, and service levels.

KEY RELATIONSHIPS
Distribution Directors, Transportation, Finance, Customs, and Distribution Center leadership teams.

KNOWLEDGE SKILLS AND ABILITIES

• Experience leading high-volume ecommerce operations with direct ownership of consumer experience.
• Strong analytical and data management skills with proficiency in Microsoft Office and advanced Excel.
• Excellent communication skills with the ability to interact effectively across all organizational levels.
• Demonstrated knowledge of supply chain technology solutions and end-to-end processes.
• Proven ability to manage budgets and deliver results in a dynamic environment.

REQUISITE EDUCATION AND EXPERIENCE MINIMUM QUALIFICATIONS
Bachelor’s degree required; advanced degree preferred. Minimum of seven years of relevant experience in operations or supply chain management.

WHAT WE OFFER
Competitive benefits including medical, dental, vision, 401k with employer match, stock purchase plan, paid parental leave, education assistance, and flexible time off. Hybrid work policy with in-office collaboration Monday through Thursday and remote flexibility on Fridays. Location: Wilkes-Barre, PA.

JOIN US
Bring your expertise and leadership to a global team shaping the future of sport and performance. Apply today and become part of the three stripes brand.

THROUGH SPORT, WE HAVE THE POWER TO CHANGE LIVES.

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

adidas offers robust and progressive medical, including HSA (Health Savings Account) with employer funding or FSA (Flexible Spending Account) options, dental, vision, prescription drug coverage, adoption, with surrogate and fertility support, short and long-term disability, and basic life and AD&D insurance, which can be supplemented with employee-paid coverage. Employees are able to enroll in adidas’ 401k plan and Stock Purchase Plan with employer match. Full-time employees are eligible for education assistance and generous Leave policies including 14 weeks of paid parental leave.

Employees are eligible to earn an annual bonus based on both company and personal performance. Employees accrue prorated flexible time off in the amount .4388 hours per day that increases with years of service, twelve paid holidays throughout the calendar year and Service Time Off during milestone years.

The working location of this position is Wilkes-Barre, PA.

Though our teammates hail from all corners of the world, our working language is English.